KUPA KENYA: UNIT MANAGER 2024 MONTHLY SALARY: Competitive, CHECK VACANCY, POST, AGE, QUALIFICATION AND APPLICATION PROCEDURE

Are you ready to take the helm and lead with passion? Look no further! Kupa Kenya is on the lookout for a dynamic Unit Manager to join our team. If you’re a born leader with a knack for driving results, we want to hear from you.

Job Summary:

As a Unit Manager, you will play a pivotal role in providing strategic leadership to our unit office. Your primary focus will be on ensuring that key performance indicators and targets are not only met but exceeded. From planning and coordinating sales activities to providing top-notch customer service, you’ll be the driving force behind our success.

Key Responsibilities:

• Strategic Planning: Plan and coordinate sales activities, events, and programs within the unit office to drive business growth.
• Training and Development: Conduct trainings on company products, processes, sales techniques, and soft skills to empower your team.
• Hands-On Support: Conduct field training with sales representatives to ensure a hands-on approach to sales and provide guidance when needed.
• Performance Management: Oversee the day-to-day operations of the unit office and ensure that performance targets are consistently met.
• Coaching and Mentorship: Provide one-to-one coaching, mentoring, and motivation to team members to enhance their performance.
• Market Expansion: Identify market segments and open new markets for sales representatives to secure business within the region.
• Sales Target Achievement: Drive your team towards meeting and exceeding sales targets to maximize revenue.
• Customer Service Excellence: Provide effective customer service to both prospective and existing customers to build strong relationships.
• Reporting: Prepare sales and management reports as required to track progress and identify areas for improvement.
• Asset Management: Manage office assets and inventory at the unit level to ensure efficient operations.

Working Relationships:

• Internal Relationships: Report to the Regional Manager and collaborate closely with other departments such as training and sales managers.
• External Relationships: Interact with Kupa Kenya customers to understand their needs and provide solutions.

Knowledge, Experience, and Qualifications Required:

• A bachelor’s degree in a business-related field or equivalent.
• Minimum of 3 years’ experience in the Life Insurance industry.
• Experience in Unit Management is an added advantage.
• Relevant professional qualifications in Insurance are preferred.
• Excellent leadership, communication, and interpersonal skills.
• Above-average computer skills.

Apply

If you’re ready to step up to the challenge and lead from the front, we want to hear from you! To apply, please submit your online application to hr@kupakenya.com by 22nd April 2024.

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SAMPLE COVER LETTER FOR A UNIT MANAGER

Dear [Recipient Name],

I am writing to express my interest in the Unit Manager position at Kupa Kenya, as advertised. With a solid background in the Life Insurance industry and proven leadership skills, I am confident in my ability to drive success and achieve results in this role.

Throughout my career, I have consistently demonstrated my ability to plan and execute sales strategies, motivate teams, and exceed targets. My hands-on approach to leadership, coupled with my passion for delivering exceptional customer service, has enabled me to build strong, long-lasting relationships with both clients and team members.

I am particularly drawn to Kupa Kenya’s commitment to excellence and innovation, and I am excited about the opportunity to contribute to the continued success of the organization. I am eager to bring my unique blend of skills and experience to your team and help drive growth and profitability.

Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and qualifications align with the needs of your team. Please find attached my resume for your review.

Sincerely,

[Your Name]

Possible Unit Manager Interview Questions With Answers:

1. Can you tell us about your experience in the Life Insurance industry? Answer: Certainly. I have been working in the Life Insurance industry for over five years now. During this time, I have gained valuable experience in various roles, including sales, customer service, and management.
2. How do you motivate your team to achieve their targets? Answer: I believe in leading by example and fostering a positive work environment. I regularly recognize and reward achievements, provide ongoing training and support, and set clear goals and expectations for my team.
3. How do you handle underperforming team members? Answer: I approach underperformance with empathy and a focus on improvement. I work closely with the individual to identify any challenges they may be facing and provide additional support and resources to help them succeed.
4. Can you give an example of a time when you successfully expanded into a new market? Answer: In my previous role, I identified a promising market segment that was previously untapped. By conducting thorough market research and implementing targeted marketing strategies, we were able to penetrate the market and achieve significant growth in sales.
5. How do you prioritize competing tasks and deadlines? Answer: I prioritize tasks based on their urgency and importance, using tools such as to-do lists and project management software to stay organized. I also communicate effectively with my team to ensure everyone is aligned on priorities.
6. Tell us about a challenging situation you encountered as a manager and how you resolved it. Answer: One challenging situation I faced was when we experienced a sudden downturn in sales due to external market factors. I convened a team meeting to brainstorm solutions, implemented cost-saving measures, and launched a targeted marketing campaign to regain momentum.
7. How do you stay updated on industry trends and developments? Answer: I make it a priority to attend industry conferences, workshops, and networking events regularly. I also follow industry publications and subscribe to relevant newsletters to stay informed about the latest trends and developments.
8. What do you consider to be your greatest leadership strength? Answer: I believe my greatest leadership strength is my ability to inspire and motivate others. I am passionate about what I do, and I strive to lead by example, empowering my team to reach their full potential.
9. How do you handle conflicts within your team? Answer: I believe in addressing conflicts openly and constructively. I encourage open communication and active listening, and I work with all parties involved to find a mutually acceptable solution.
10. Why do you want to work for Kupa Kenya? Answer: I am impressed by Kupa Kenya’s commitment to excellence, innovation, and customer satisfaction. I am excited about the opportunity to contribute to the success of such a reputable organization and to further develop my skills and career in the process.

We wish you the best of luck with your application and look forward to welcoming you to the Kupa Kenya team! Remember, we are committed to attracting and retaining the best employees from all backgrounds, and we do not charge any application or recruitment fees, whether refundable or not.