PARTS ASSOCIATE – AUTOMOTIVE

JOB DESCRIPTION: PARTS ASSOCIATE – AUTOMOTIVE

Location: Kenya, Nairobi
Industry: Automotive
Role: Motor Vehicle Spare Parts Sales
Salary Range: 60,000 KES Gross
Closing Date: 12/05/2024
Client: Confidential

JOB PURPOSE

Join Sparepap, an innovative B-B-C e-commerce platform revolutionizing access to automotive spare parts, accessories, and mechanical services. As a Parts Associate, you’ll be pivotal in driving new business, expanding our merchant base, and ensuring our platform remains the go-to digital marketplace for automotive needs.

DUTIES AND RESPONSIBILITIES

Aggressive Acquisition and Aggregation:

• Drive acquisition of spare parts merchants, diversifying our platform.
• Map out merchants across brands, part types, and tiers.

Platform Liquidity:

• Maintain platform liquidity, ensuring spare parts availability.
• Foster merchant relationships to support online sales.

Cataloging and Pricing:

• Accurately catalog and price spare parts.
• Negotiate competitive prices, surpassing market rates.

Outsourcing:

• Efficiently outsource spare parts, negotiating best prices.
• Manage client expectations and ensure clear communication.

Merchant Management:

• Oversee updates of merchant inventories.
• Implement pricing updates and monitor order dispatch.

Communication and Coordination:

• Coordinate with teams for efficient order fulfillment.
• Understand market trends and identify business opportunities.

Reporting and Documentation:

• Provide timely reports and learnings.
• Undergo capacity building to enhance expertise.

KEY PERFORMANCE INDICATORS

Sourcing Efficiency & Part Availability:

• Ensure 95% of requested parts sourced within 1 hour.
• Maintain part availability rate of 95% for top-selling parts.

Competitive Pricing:

• Keep average pricing competitive, within 5% of market standards.

Return Rate:

• Keep return rate below 2% and reduce by 20% compared to previous period.

Supplier Performance:

• Maintain supplier performance rating of 90% or higher.

Inventory Management:

• Optimize inventory levels to meet demand.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in marketing, sales, or related field.
• Mechanical trade knowledge advantageous.
• Previous maintenance experience preferred.
• Excellent negotiation and presentation skills.
• Proactive with strong client management abilities.
• High emotional intelligence and team motivation.
• Strong written and verbal communication skills.
• Time management and analytical skills.
• Decision-making skills with integrity and commercial awareness.

All applicants are advised to adhere to the application guidelines.

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SAMPLE COVER LETTER FOR A PARTS ASSOCIATE

Dear Hiring Manager,

I am writing to express my interest in the Parts Associate position at Sparepap, as advertised. With a Bachelor’s degree in marketing and a passion for the automotive industry, I am excited about the opportunity to contribute to your innovative platform.

Throughout my career, I have developed strong negotiation and client management skills, along with a keen understanding of market dynamics. My proactive approach and ability to foster strong relationships make me well-equipped to drive business growth and maintain platform liquidity at Sparepap.

I am particularly drawn to Sparepap’s mission of streamlining accessibility to automotive spare parts and services. I am confident that my skills and experience align with the responsibilities of the role, and I am eager to contribute to the success of your team.

Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to Sparepap’s continued growth.

Sincerely,

[Your Name]

HOW TO BE A SUCCESSFUL APPLICANT FOR THE PARTS ASSOCIATE ROLE

1. Research Sparepap and understand its mission and values.
2. Highlight relevant experience in sales, negotiation, and client management.
3. Showcase your knowledge of the automotive industry and market trends.
4. Tailor your application to emphasize your skills and qualifications.
5. Be proactive in communication and demonstrate enthusiasm for the role.
6. Provide concrete examples of your achievements and contributions.
7. Prepare for potential interview questions by practicing responses.
8. Follow application guidelines and submit required documents promptly.
9. Demonstrate a willingness to learn and adapt to new challenges.
10. Express genuine interest in contributing to Sparepap’s success.

Possible Parts Associate Interview Questions With Answers

1. Can you describe your experience in negotiating with suppliers?

   Answer: In my previous role, I negotiated pricing and terms with suppliers to ensure competitive rates while maintaining quality standards. For example, I successfully negotiated a bulk discount that resulted in significant cost savings for our company.

2. How do you prioritize tasks in a fast-paced environment?

   Answer: I prioritize tasks based on urgency and impact on business objectives. I use tools like to-do lists and project management software to organize my workload and ensure timely completion of tasks.
3. How do you handle difficult client situations?

   Answer: I approach difficult client situations with empathy and active listening. By understanding their concerns and addressing them promptly and professionally, I aim to resolve issues and maintain positive relationships.

4. Can you provide an example of a successful business development initiative you led?

   Answer: In a previous role, I identified a new market segment and developed a targeted marketing campaign that resulted in a 20% increase in sales within six months. This initiative involved market research, collaboration with cross-functional teams, and effective execution strategies.

5. How do you stay updated on industry trends and market dynamics?

   Answer: I regularly attend industry conferences, read trade publications, and participate in online forums to stay informed about industry trends and market developments. I also network with industry professionals to exchange insights and best practices.
6. Describe a time when you had to resolve a conflict within a team.

   Answer: In a previous team project, there was a disagreement about the allocation of responsibilities. I facilitated a team meeting to discuss concerns openly and collaboratively find a solution that satisfied everyone. By fostering open communication and compromise, we were able to resolve the conflict and achieve our goals.

7. How do you adapt to changes in market conditions or company strategies?

   Answer: I embrace change as an opportunity for growth and innovation. I stay flexible and proactive in adapting to new market conditions or company strategies by seeking feedback, staying informed, and continuously refining my approach to meet evolving needs.

8. Can you describe your approach to building and maintaining client relationships?

   Answer: I believe in building trust and rapport with clients through regular communication, understanding their needs, and delivering value-added solutions. I prioritize responsiveness, transparency, and professionalism in all interactions to foster long-term partnerships.
9. How do you handle rejection or setbacks in sales?

   Answer: I view rejection as an opportunity for learning and improvement. I reflect on the reasons for the rejection, seek feedback if possible, and identify areas for growth. I remain resilient and persistent in pursuing new opportunities and overcoming setbacks.

10. What do you believe sets you apart as a candidate for this role?

    Answer: I believe my combination of sales experience, industry knowledge, and interpersonal skills make me well-suited for the Parts Associate role at Sparepap. I am passionate about the automotive industry and committed to driving business growth and customer satisfaction.

We wish you the best in your application process and remind you that our company is committed to diversity and does not charge any application/recruitment fees. Whether refundable or not. Don’t see a fit at this time? Don’t worry. Join our Talent Network and get notified about the latest opportunities. Join Talent Network