VOLUNTEER ENGAGEMENT INTERN | Habitat for Humanity KENYA

VOLUNTEER ENGAGEMENT INTERN

Organization: Habitat for Humanity
Posted: 30 Apr 2024
Closing date: 6 May 2024
Country: Kenya
City: Nairobi
Source: Habitat for Humanity
Type: Internship
Career category: Advocacy/Communications
Years of experience: 0-2 years

INTRODUCTION

Welcome to Habitat for Humanity Kenya (HFH Kenya), where we’ve been making a difference since 1982. As a national non-profit organization affiliated with Habitat for Humanity International, our mission is clear: “Seeking to put God’s love into action, Habitat for Humanity Kenya brings people together to build homes, communities, and hope.” Our vision is to see a nation where every family has a decent place to live. We strive towards enabling low-income families to access decent and affordable shelter.

JOB PURPOSE

Reporting to the Volunteer Engagement Coordinator, the Volunteer Engagement Intern will play a vital role in supporting the day-to-day operations of our volunteer programs. From volunteer recruitment and management to handling donations, you’ll be an integral part of our team. If you’re passionate about making a difference and eager to learn, this is the perfect opportunity for you.

DURATION OF INTERNSHIP:

Six months with the possibility of extension based on funding availability.

KEY RESPONSIBILITIES

Volunteer Management Support:

• Processing and updating volunteer records.
• Assisting with volunteer trainings and orientations.
• Organizing special volunteer events.
• Scheduling volunteer activities.
• Creating online training materials for volunteers.

Communication’s Support:

• Conducting interviews with volunteers.
• Writing engaging stories highlighting volunteer contributions.
• Collaborating with the Volunteer Coordinator on storytelling themes.
• Capturing photos and videos during volunteer builds.

KEY PERFORMANCE MEASURES / INDICATORS

• Percentage of volunteer records processed accurately.
• Volunteer feedback satisfaction scores.
• Number of process improvements suggested and implemented.
• Percentage of correct and up-to-date volunteer database entries.

QUALIFICATIONS

• Diploma or bachelor’s degree in social sciences, Communications, or related field.
• Proficiency in MS Word, Excel, and PowerPoint.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Previous volunteer work experience preferred.
• Strong organizational and multitasking skills.
• Basic photography skills.
• Interviewing skills.
• Ability to build strong relationships and collaborate within a team.
• Strong attention to detail.
• Ability to work independently in a fast-paced environment.

EXPERIENCE

• Not more than 1 year prior experience in volunteer engagement work.

OTHER INFORMATION

• Willingness to uphold Christian principles of HFH Kenya.
• Ability to work long and odd hours, including weekends.
• Confidentiality, honesty, and high levels of integrity.

HOW TO APPLY

If you meet the above specifications, please submit your CV and Motivation letter as a single file by 06 May 2024 to: hr@hfhkenya.org
Subject: Volunteer Engagement Intern
Note: Only shortlisted candidates will be contacted.

HABITAT’S STATEMENT OF EXPECTATIONS SURROUNDING SAFEGUARDING

At Habitat for Humanity, we take our ethical responsibilities seriously. Managers at all levels are expected to support an environment that prevents harassment, sexual exploitation and abuse, and promotes the implementation of our code of conduct.

EQUAL OPPORTUNITY EMPLOYER

Habitat for Humanity Kenya is an equal opportunity employer. We make employment decisions without regard to race, religion, color, sex, national origin, age, or disability.

DATA PROTECTION

Your privacy is important to us. By submitting your application, you consent to HFH Kenya using your personal data for recruitment purposes only.

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SAMPLE COVER LETTER FOR A VOLUNTEER ENGAGEMENT INTERN

[Your Name]
[Your Address]
[City, State, Zip]
[Your Email Address]
[Your Phone Number]

[Date]

[Recipient Name]
Habitat for Humanity Kenya
[Organization Address]
Nairobi, Kenya

Dear [Recipient Name],

I am writing to express my interest in the Volunteer Engagement Intern position at Habitat for Humanity Kenya, as advertised. With a [Your Degree] in [Your Field], I am eager to contribute my skills and passion for community development to your esteemed organization.

During my academic and volunteer experiences, I have honed my communication, organizational, and interpersonal skills, which I believe align well with the requirements of this role. I am particularly drawn to Habitat for Humanity’s mission of providing decent and affordable shelter to low-income families, and I am excited about the opportunity to support your volunteer programs.

In my previous role as [Your Previous Role], I gained valuable experience in [Mention Relevant Experience], which I believe will be beneficial in this position. I am confident that my dedication, coupled with my ability to work effectively in fast-paced environments, make me a suitable candidate for this role.

I am enthusiastic about the opportunity to contribute to Habitat for Humanity’s impactful work, and I look forward to the possibility of discussing how my skills and experiences align with the needs of your organization. Thank you for considering my application. I am available for an interview at your earliest convenience.

Sincerely,

[Your Name]

HOW TO BE A SUCCESSFUL APPLICANT FOR THE VOLUNTEER ENGAGEMENT INTERN POSITION

1. Tailor your application to highlight your relevant skills and experiences.
2. Research Habitat for Humanity’s mission and values to demonstrate your alignment with the organization.
3. Showcase your communication and organizational skills in your cover letter and resume.
4. Provide concrete examples of your volunteer work and its impact.
5. Demonstrate your ability to work independently and as part of a team.
6. Prepare for potential interview questions by practicing your responses and highlighting your strengths.
7. Be proactive in seeking opportunities for professional development and growth.
8. Follow up on your application to demonstrate your continued interest and enthusiasm.
9. Maintain a positive attitude and willingness to learn throughout the application process.
10. Be authentic and genuine in your interactions with the hiring team.

Possible Volunteer Engagement Intern Interview Questions With Answers

1. Can you tell us about your previous experience with volunteer engagement? Answer: In my previous role as [Your Previous Role], I was responsible for [Describe Relevant Experience]. This experience equipped me with the necessary skills to effectively engage volunteers and coordinate volunteer activities.
2. How do you prioritize tasks when managing multiple volunteer activities? Answer: I prioritize tasks by assessing their urgency and importance, and I utilize tools such as to-do lists and calendars to stay organized. Communication with volunteers and stakeholders is also crucial to ensure tasks are completed efficiently.
3. How do you handle conflicts or challenges that arise during volunteer events? Answer: I believe in addressing conflicts or challenges openly and respectfully. I strive to understand the perspectives of all parties involved and work towards finding mutually beneficial solutions. Clear communication and flexibility are key in resolving issues effectively.
4. Can you provide an example of a successful volunteer event you coordinated? Answer: In my previous role, I coordinated a [Describe Event] that resulted in [Describe Outcome]. Through effective planning and collaboration with volunteers, we were able to achieve our objectives and positively impact the community.
5. How do you ensure volunteers feel valued and appreciated for their contributions? Answer: I believe in acknowledging volunteers’ efforts through expressions of gratitude, recognition programs, and opportunities for feedback. Regular communication and providing meaningful experiences are also essential in fostering a sense of value and belonging among volunteers.
6. How do you stay updated on best practices in volunteer management? Answer: I stay updated on best practices through continuous learning, networking with industry professionals, and attending relevant workshops or seminars. I also seek feedback from volunteers and colleagues to identify areas for improvement.
7. What motivates you to work with volunteers and contribute to community development initiatives? Answer: I am motivated by the opportunity to make a positive impact and empower individuals to create meaningful change. Seeing the tangible results of my efforts and witnessing the transformation in communities drive me to continue my work in volunteer engagement.
8. How do you adapt to working long and odd hours, including weekends, as mentioned in the job description? Answer: I understand the importance of flexibility in volunteer engagement roles and am willing to adapt my schedule as needed to meet the demands of the position. I prioritize work-life balance and ensure to recharge when possible to maintain productivity and well-being.
9. Can you describe your experience with capturing photos and videos during volunteer events? Answer: In my previous role, I was responsible for documenting volunteer activities through photography and videography. I have basic photography skills and experience in creating compelling visual content to showcase the impact of volunteer work.
10. How do you ensure confidentiality and uphold integrity in your work as a volunteer engagement intern? Answer: I understand the importance of confidentiality in handling sensitive information related to volunteers and organizational operations. I adhere to ethical standards and maintain professionalism in all interactions to uphold the integrity of the organization.

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Best wishes in your application process! We are committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner. Remember, we are an equal employer and do not charge any application/recruitment fee, whether refundable or not.