Head, Administration & Facilities Management Division – African Union Commission (AUC) -ID: 2168

JOB TITLE: Head, Administration & Facilities Management Division

Location: Addis Ababa, Ethiopia

Company: African Union Commission (AUC)

Requisition ID: 2168

About Us:

At the African Union Commission (AUC), we are committed to upholding our values of Respect for Diversity, Teamwork, Transparency, and Accountability. Think Africa Above All guides our endeavors as we strive for excellence in all our operations. Joining our team means contributing to the collective effort of shaping a better future for our continent.

Position Overview:

As the Head of Administration & Facilities Management Division, you will play a pivotal role in driving strategic direction and leadership in managing the operation of administrative and facilities services. Your efforts will align with AU’s strategic objectives, ensuring quality service delivery and stakeholder satisfaction.

Key Responsibilities:

Strategic Leadership:

• Develop, implement, and monitor policies and programs aligned with AU Policy Organs Decisions.
• Execute divisional strategy in alignment with organizational goals.
• Maintain a positive work environment, manage budgets, and ensure project performance and quality.

Team Management:

• Lead and supervise employees, addressing employee relations and enhancing their skills.
• Ensure effective management and supervision, fostering a culture of collaboration and information sharing.

Operational Excellence:

• Plan and monitor day-to-day operations for facilities, administrative, and fleet management.
• Manage budgets, review cost estimates, and ensure compliance with organizational strategies.
• Coordinate disposal of assets, evaluate operational procedures, and apply continuous improvement practices.

Stakeholder Engagement:

• Build and maintain collaborative relationships with internal and external stakeholders.
• Ensure effective communication and collaboration across divisions, departments, and offices.

Qualifications and Experience:

• Master’s Degree in Business Administration, Organizational Development, Engineering, Facilities, or Operations Management.
• Minimum of 10 years relevant work experience, with 7 years at managerial level and 3 years at supervisory level.
• Experience in facilities management, engineering, and operations management.
• Exposure to international organizations and public sector is advantageous.
• Certification in strategic organizational development, project management, or related fields is a plus.

Required Skills:

• Excellent communication skills in any of the AU working languages (Arabic, English, French, and Portuguese).
• Experience in managing diverse teams in a multicultural environment.
• Strong negotiation, conflict resolution, and problem-solving skills.
• Proficiency in Microsoft Office applications and other standard software.
• Ability to work under pressure, multitask, and deliver results within tight deadlines.

Leadership Competencies:

• Strategic Perspective
• Developing Others
• Change Management
• Managing Risk

Core Competencies:

• Building Relationships
• Fostering Accountability Culture
• Learning Orientation
• Communicating with Impact

Functional Competencies:

• Conceptual Thinking
• Job Knowledge and Information Sharing
• Drive for Results
• Fostering Innovation

Tenure of Appointment: The appointment will be made on a regular term contract for a period of three (3) years, renewable based on performance.

Gender Mainstreaming: The AU Commission is an equal opportunity employer, and qualified women are strongly encouraged to apply.

Languages: Proficiency in one AU working language is mandatory, with fluency in another AU language being an added advantage.

Remuneration: Indicative basic salary of US$ 50,746.00 per annum plus related entitlements for internationally recruited staff.

How to Apply: Applications must be submitted online by April 12, 2024, 11:59 p.m. EAT. Only shortlisted candidates will be contacted for interviews.

Equal Opportunity Employer: We are committed to attracting and retaining the best employees from all backgrounds. We do not charge any application/recruitment fees, whether refundable or not.

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–Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia

SAMPLE COVER LETTER FOR A Head, Administration & Facilities Management Division

[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]

[Date]

[Hiring Manager’s Name]

African Union Commission (AUC)

[Company Address]

Addis Ababa, Ethiopia

Dear [Hiring Manager’s Name],

I am writing to express my interest in the Head, Administration & Facilities Management Division position at the African Union Commission (AUC), as advertised. With a Master’s Degree in Business Administration and over 10 years of experience in facilities management and operations, I am confident in my ability to contribute effectively to your team.

Throughout my career, I have demonstrated strong leadership skills and a strategic mindset, successfully driving operational excellence and stakeholder satisfaction. My experience in managing diverse teams and implementing continuous improvement initiatives aligns well with the responsibilities outlined in the job description.

I am particularly drawn to the opportunity to work in a multicultural environment and contribute to the AU’s mission of promoting unity and development across Africa. I am eager to bring my expertise in facilities management, budgeting, and project coordination to support the organization’s strategic objectives.

Thank you for considering my application. I am excited about the possibility of joining the AUC team and contributing to the continued success of the organization. I look forward to the opportunity to discuss how my skills and experience align with the needs of the role in more detail.

Sincerely,

[Your Name]

Possible Head, Administration & Facilities Management Division Interview Questions With Answers:

1. Can you discuss your experience in developing and implementing policies and programs in a multicultural environment? Answer: In my previous role, I led a team in developing and implementing policies that promoted diversity and inclusion within our organization. We conducted regular training sessions and workshops to raise awareness and foster a culture of respect and teamwork.
2. How do you prioritize competing demands in a fast-paced environment? Answer: I prioritize tasks based on their urgency and impact on organizational goals. I also delegate responsibilities effectively and communicate transparently with stakeholders to manage expectations and ensure timely delivery of results.
3. Can you provide an example of a challenging project you managed and how you overcame obstacles to achieve success? Answer: In a previous role, I was tasked with renovating our organization’s office space within a limited budget and tight deadline. I successfully coordinated with contractors, negotiated contracts, and implemented cost-saving measures to deliver the project on time and within budget.
4. How do you foster collaboration and information sharing among team members? Answer: I promote open communication and create opportunities for team members to share their ideas and expertise. I encourage collaboration through team meetings, brainstorming sessions, and cross-functional projects, fostering a culture of knowledge sharing and continuous improvement.
5. How do you handle conflict within your team? Answer: I address conflicts proactively by facilitating open dialogue and seeking mutually beneficial solutions. I listen to all parties involved, identify underlying issues, and work collaboratively to resolve conflicts while maintaining a positive work environment.
6. Can you discuss your experience in managing budgets and financial resources? Answer: I have extensive experience in developing and managing budgets for facilities management and operations. I prioritize spending based on strategic objectives, monitor expenses closely, and implement cost-saving initiatives to optimize resource allocation.
7. How do you stay informed about industry trends and best practices in facilities management? Answer: I regularly attend conferences, seminars, and workshops related to facilities management and operations. I also engage with professional networks, read industry publications, and participate in online forums to stay updated on emerging trends and best practices.
8. Can you share a time when you had to make a difficult decision with limited information? Answer: In a previous role, I was faced with a critical operational issue that required immediate action. Despite limited information, I analyzed the available data, consulted with relevant stakeholders, and made a well-informed decision that mitigated risks and ensured continuity of operations.
9. How do you motivate and empower your team members to achieve their full potential? Answer: I provide ongoing feedback, coaching, and mentoring to support the professional development of team members. I recognize and celebrate their achievements, empower them to take ownership of their work, and create opportunities for growth and advancement within the organization.
10. Why are you interested in joining the African Union Commission (AUC) and this specific role? Answer: I am passionate about contributing to the development of Africa and believe that the AUC plays a crucial role in promoting unity, peace, and prosperity across the continent. I am drawn to this role because it offers an opportunity to leverage my skills and experience to support the organization’s mission and make a meaningful impact on the lives of Africans.

We wish you the best in your application process and thank you for considering joining our team at the African Union Commission (AUC). Our commitment to diversity, transparency, and excellence ensures that every member of our team has the opportunity to thrive and contribute to our shared success.

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