Information Management Officer | Action Against Hunger

Information Management Officer

Location: Nairobi, Kenya
Employment Type: Full-time
Industry: Nonprofit Charitable Organizations
Work Experience: 1-3 years
Salary: Competitive

About Us

Action Against Hunger-USA is part of the Action Against Hunger International network, offering humanitarian relief in over 50 countries. Our mission spans sectors including nutrition, health, water/sanitation, and food security. We currently operate programs in 7 countries, managing over $60 million annually, with approximately 1,500 permanent employees globally.

In Kenya, Action Against Hunger has been a leader in nutrition security since 2001, striving to improve the quality of life for vulnerable communities. We aim to enhance the performance of national, county, and community systems through strategic partnerships, with a focus on nutrition-sensitive and nutrition-specific interventions. Gender equality is fundamental to our approach, driving effective and sustainable outcomes. Currently, we’re active in West Pokot, Mandera, Samburu, Isiolo, and Tana River counties.

Job Summary

As the Information Management Officer, you will serve as the focal point for all information systems, overseeing data collection, collation, management, and analysis. You’ll support the County government of Baringo in implementing and utilizing these systems, aligning with regional and international standards. Your role is pivotal in supporting assessments, monitoring and evaluation, reporting, advocacy, and business development efforts.

Purpose

Humanitarian and development operations rely heavily on data and information management services to identify, analyze, and address the needs of affected populations. Your role will involve analyzing, documenting, and developing Information Management Systems and Practices for Baringo County, optimizing their information management regimes. Additionally, you’ll support various sectors within ACF in enhancing Information Management practices.

Essential Job Duties

1. Information Management Practice Analysis (30%)

• Analyze and understand Baringo County’s Information Management Practices.
• Identify shortcomings and suggest improvements based on industry best practices.

2. Information Management Practice Re-Engineering (40%)

• Develop an Information Management system for Baringo County based on the analysis.
• Oversee the implementation and development of Information Management Protocols.

3. Reporting (20%)

• Document Information Management Strategies and Protocols for Baringo County.
• Develop Standard Operating Procedures (SOPs) and iterate improvements.

4. Other Key Duties (10%)

• Liaise with Information Management and MEAL staff for data gathering.
• Develop data collection tools and facilitate training sessions.
• Create infographics, maps, dashboards, and reports.
• Attend meetings, conferences, and workshops related to ACF activities.

Supervisory Responsibilities
None

Fiscal Responsibility
None

Physical Demands

• The role may involve sitting for long periods and concentrating on work.
• Travel to the field may be required, necessitating physical endurance.

Working Conditions, Travel, and Environment

• Regular attendance is required, with flexibility for weekends or outside office hours.
• Business travel, including field visits, may be necessary.

Gender Equality Commitments & Zero Tolerance to Abuse

• Foster an environment of equal access to information.
• Provide a safe and respectful environment for all stakeholders.
• Help prevent workplace harassment and abuse.

Requirements

Required Qualifications

• Bachelor’s in Computer Science, Computer Engineering, Information Management, or related field.
• Minimum 2 years of experience in databases, mapping, visualization, with a focus on web and mobile technologies.
• Strong verbal and written communication skills.
• Fluency in English.
• Strong organizational and planning skills.
• ICT proficiency with MS Office and other computer applications.

Desired Qualifications

• Experience working with National/County Departments.
• Experience with data visualization & GIS tools.
• Knowledge of USAID grants.
• Understanding of humanitarian standards and codes.

Benefits

• Medical Cover
• Competitive Salary
• Pension

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SAMPLE COVER LETTER FOR AN INFORMATION MANAGEMENT OFFICER POSITION

[Applicant’s Name]
[Applicant’s Address]
[City, State, Zip Code]
[Applicant’s Email Address]
[Applicant’s Phone Number]
[Date]

[Recipient’s Name]
Hiring Manager
Action Against Hunger – Kenya
Nairobi, Kenya

Dear [Recipient’s Name],

I am writing to express my interest in the Information Management Officer position at Action Against Hunger – Kenya, as advertised. With a Bachelor’s degree in Computer Science and over two years of experience in information management, I am enthusiastic about the opportunity to contribute to your transformative programs.

During my tenure at [Previous Company/Organization], I developed and implemented Information Management systems, aligning them with industry best practices. My experience in analyzing and re-engineering Information Management practices has prepared me to address the unique challenges faced by Baringo County. I am particularly drawn to Action Against Hunger’s commitment to gender equality and its impact-driven approach to humanitarian relief.

I am impressed by Action Against Hunger’s mission to improve the quality of life for vulnerable communities in Kenya and beyond. I am excited about the prospect of leveraging my skills to support your initiatives and make a meaningful difference. I look forward to the opportunity to discuss how my background, skills, and passion align with the needs of your organization.

Thank you for considering my application. I am eager to contribute to the impactful work of Action Against Hunger and am available for an interview at your earliest convenience.

Warm regards,

[Applicant’s Name]

HOW TO BE A SUCCESSFUL APPLICANT FOR THE INFORMATION MANAGEMENT OFFICER ROLE

1. Tailor your resume and cover letter to highlight relevant skills and experiences.
2. Research Action Against Hunger’s mission and values to align your application with their goals.
3. Emphasize your ability to analyze and re-engineer Information Management practices.
4. Showcase your proficiency in data visualization, GIS tools, and database management.
5. Highlight your communication and interpersonal skills, essential for liaising with stakeholders.
6. Demonstrate your commitment to gender equality and humanitarian principles.
7. Prepare examples of past projects or initiatives related to Information Management.
8. Be proactive in seeking feedback and addressing any gaps in your application.
9. Stay updated on industry trends and advancements in Information Management.
10. Express enthusiasm and genuine interest in contributing to Action Against Hunger’s mission.

Possible Information Management Officer Interview Questions With Answers

1. Can you describe your experience in analyzing and re-engineering Information Management practices?

   Answer: In my previous role, I conducted comprehensive analyses of existing Information Management systems, identifying inefficiencies and proposing solutions for improvement. I collaborated with stakeholders to implement these solutions, ensuring alignment with industry standards and organizational objectives.

2. How do you approach data visualization and analysis to support decision-making processes?

   Answer: I believe in leveraging data visualization techniques to convey complex information in a clear and accessible manner. I utilize tools such as GIS and dashboarding platforms to transform raw data into actionable insights, empowering decision-makers to make informed choices.

3. How do you ensure the accuracy and integrity of data in Information Management systems?

   Answer: I prioritize data quality by implementing robust validation processes and regularly auditing databases for inconsistencies. I also advocate for standardized data collection methodologies and provide training to staff members to uphold data integrity standards.

4. Can you provide an example of a successful Information Management project you led?

   Answer: In a previous project, I led the development and implementation of an integrated Information Management system for a humanitarian organization. This system streamlined data collection, analysis, and reporting processes, resulting in improved operational efficiency and data-driven decision-making.

5. How do you stay updated on emerging trends and technologies in Information Management?

   Answer: I actively engage with professional networks, attend industry conferences, and participate in online forums to stay informed about the latest developments in Information Management. I also pursue continuous learning opportunities, such as online courses and certifications, to enhance my skills.

6. How do you handle challenges or obstacles in Information Management projects?

   Answer: I approach challenges with a proactive mindset, seeking input from stakeholders and exploring alternative solutions. I prioritize communication and transparency throughout the process, keeping stakeholders informed of progress and addressing any concerns promptly.

7. How do you ensure effective collaboration between different departments or teams in Information Management initiatives?

   Answer: I foster a collaborative environment by establishing clear communication channels and promoting cross-functional teamwork. I facilitate regular meetings and workshops to align priorities and foster a shared understanding of project objectives among stakeholders.

8. Can you describe a time when you had to adapt to changes in Information Management requirements or technology?

   Answer: In a rapidly evolving technological landscape, adaptability is essential. I embrace change by staying agile and flexible, proactively seeking opportunities to update my skills and knowledge. I have successfully navigated transitions to new platforms and technologies in previous roles.

9. How do you prioritize tasks and manage competing deadlines in Information Management projects?

   Answer: I use a combination of time management techniques, such as prioritization matrices and agile methodologies, to effectively allocate resources and meet project deadlines. I communicate openly with stakeholders to manage expectations and adjust timelines as needed.

10. What motivates you to work in the field of Information Management for humanitarian organizations?

    Answer: I am driven by a passion for leveraging technology to address pressing social and humanitarian challenges. I believe that Information Management plays a crucial role in empowering organizations to make data-driven decisions and improve the lives of vulnerable populations.

Best wishes on your application, and thank you for considering joining our mission at Action Against Hunger. We are committed to attracting and retaining the best employees from all backgrounds as we strive to become a better development partner. Remember, we are an equal opportunity employer and do not charge any application/recruitment fees, whether refundable or not.